What can I do with the SafeLink Bot?

The SafeLink Bot is a versatile, interactive support tool.

Choose "My Account" for the following secure options:

• Check your data usage
• Add or refill data
• Receive your APN settings
• Check the SafeLink Coverage Map
• Get the due date on your account

You will need to have your phone number ready.

Choose "Help" for technical options, assistance with SafeLink service, or troubleshooting:

• Voicemail
• Transferring your number
• Service Cancellation
• Eligibility
• 611611 6 1 1 6 1 1 services
• Phone Help — troubleshoot issues with your phone and learn how to use your phone
• Contact SafeLink Support — speak with an agent by phone or chat

Select the "Products and Services" section to do the following:

• Add airtime to your phone
• Buy a new phone
• Verify SafeLink eligibility